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*If you are concerned that you have been exposed to COVID-19 or have symptoms of respiratory illness that include coughing, fever and trouble breathing, please call our appointment hotline before visiting the health center. You can reach the appointment hotline at (818) 270-9777 or (661) 705-2040.
Health Center Operations Update
Our health centers continue to provide essential health services for patients who require immediate medical attention. Non-urgent services are being rescheduled or managed through telephone and telephone visits with our medical providers and staff. Other services, such as referrals to specialists and prescription refills, are still available and can be managed over the phone. We encourage you to call your health center for these requests. To find your health center’s phone number, please visit this page.
COVID-19 Guidance for Pregnant Women
The Los Angeles Department of Public Health released new guidelines to help pregnant women and their babies stay healthy during the coronavirus outbreak. The guidelines provide advice on how to minimize coronavirus risk, what to do if you get sick while pregnant, and how to care for your baby after you give birth. Read the guidelines here.
Governor Newsom bans evictions for renters affected by coronavirus
On Friday, March 27, Governor Newsom announced a temporary stop to evictions for people financially impacted by coronavirus. The Governor’s order prevents the eviction of renters who are not able to pay rent through May 31st. It includes individuals who cannot pay rent because they have lost their job, or have coronavirus, or are caring for someone with coronavirus. Find out what steps to take if you need to stop an eviction proceeding by clicking here.
Governor Newsom also announced that financial institutions will offer mortgage-payment forbearances of up to 90 days, which allow you to reduce or delay your monthly mortgage payment. Learn more here.
Low-cost Internet Services Available for Los Angeles Residents
The city of Los Angeles has partnered with internet providers to offer low-cost broadband and wifi offers for school age (K-12) and/or college student households, healthcare workers, educators and subscribers living in public and affordable housing. Get connected here.
Safer at Home Health Order
The Safer at Home health order is now in place, as our state and local governments are working hard to protect Californians and keep us well. We know that many people are wondering how this order will affect our daily lives. This simple guide from the Los Angeles Department of Public Health lets us know what we are free to continue doing during this time, and what plans we must put on hold. For the complete details about the Safer at Home health order, visit the LA County Department of Public Health.
Health Coverage: Covered CA Extends Enrollment Deadline
Effective Friday, March 20, Covered California extended the health coverage enrollment period to any eligible uninsured individuals who need health care coverage amid the COVID-19 national emergency. Anyone who meets Covered California’s eligibility requirements, which are similar to those in place during the annual open-enrollment period, can sign up for coverage through June 30.
Contact our Enrollment Counselors at (877) MY-NEVHC (877-696-3842) to get help with getting signed up for the health coverage you need. To learn more visit nevhc.org/healthcoverage.
L.A. City Launches New Jobs Portal
The City of Los Angeles is coordinating resources and services to help people who have lost their jobs or whose hours have been reduced as a result of COVID-19 so that people can find help and jobs while adhering to the Safer orders. at Home ”issued by Mayor Garcetti and Governor Newsom. This site will be continually updated with resources from the City, the State of California, and the Federal Government to assist workers. Visit the LA Jobs Portal website today.
At NEVHC, we know that health is influenced by factors such as employment, housing and nutrition. As we work together to slow the spread of coronavirus (COVID-19), our patients and community members are being financially impacted. We’ve compiled a list of resources to help you, our patients and community members find the help needed during this challenging time. We will continue to update this page with new resources as they become available so that you and your loved ones can be well.
California Expands Safety Net Programs for Individuals Impacted by COVID-19
On March 17th, California Governor Newsom issued an executive order to extend the eligibility period for important health care, food assistance, and social service programs to make sure our community is supported during the COVID-19 outbreak. This means that individuals who are current recipients of the following programs will continue to receive these benefits through June 17, 2020 without interruption.
- Medi-Cal health coverage
- CalFresh food assistance
- Cash Assistance for Immigrants
- In-Home Supportive Services
Eligibility re-determinations that were scheduled within this period will no longer be required. Click here to learn more.
You can also visit the Los Angeles County Department of Social Services website for information about enrollment.
Public Benefits (unemployment, paid family leave, disability)
If your employer has reduced your hours or you have been laid-off from work, you can file an unemployment insurance claim through the California Employment Development Department. You can file a claim online, by phone, by fax, or mail. Click here to learn more.
Detailed information on additional public benefits such as paid family leave, paid sick leave and disability benefits is available on the state’s new COVID-19 website, and on the Los Angeles County Department of Social Services website.
If you need assistance with getting nutritious foods, The Los Angeles Regional Food Bank website can help you find the closest food bank near you. Simply input your address to find the locations and contact information of the nearest food bank partner that can help you get food for your home.
Los Angeles County Workforce Development Aging & Community Services department is also offering packaged and frozen meals to older adults at their meal sites. You can find the location closest to you by visiting https://wdacs.lacounty.gov/covid-19/.
In an effort to protect the health of older adults, individuals over 65 years old must send a family member, friend, or caregiver to pick up meals from these sites. For assistance, Workforce Development Aging & Community Services Department can be reached at 1-800-510-2020.
We know that information about coronavirus can cause stress and fatigue, but it is important to stay informed on best practices for prevention, social distancing, and home care. The Center for Disease Control recommends that you self-isolate and stay at home if possible. Self-isolating will greatly help slow the spread of COVID-19 which will allow health care professionals to care for patients who become severely ill. Learn about other steps that you can take to protect yourself from COVID-19 by visiting the CDC website.
Check out these resources on self-isolation and how to provide at-home care for someone who has tested positive for COVID-19.
NEVHC Health Center Operations
NEVHC has scaled back our dental services through the end of March. We will still provide essential emergency dental procedures at the following locations:
- San Fernando Health Center
- Rainbow Dental Center
- Transitions to Wellness, Van Nuys
If you are in need of an emergency dental procedure, please call (818) 270-9555 to schedule an appointment.
*If you are concerned that you have been exposed to COVID-19 or have symptoms of respiratory illness, please call our appointment hotline before visiting the health center. You can reach the appointment hotline at (818) 270-9777 or (661) 705-2040.
For patients 65 years and older, and/or living with chronic disease
On March 15, the Office of the Governor of California asked that anyone 65 years and older, as well as those with serious health problems (ex. diabetes, respiratory disease, asthma, cardiovascular disease, hypertension, etc.), stay at home and self-isolate to prevent or limit exposure to COVID-19. It is important for these individuals to self-isolate because they are at a higher risk for developing serious, or life threatening complications from COVID-19. There are exceptions to this recommendation for people who provide essential services in industries like healthcare. Read more about how individuals in high-risk groups can reduce their risk of getting sick by visiting the CDC website.
Public Charge Updates
On March 13, the office of the U.S. Citizenship and Immigration Services announced that testing, prevention, or treatment for COVID-19 would NOT be used against immigrant patients to determine their public charge status. Immigrant families should seek care if they believe they have been exposed to or have symptoms of COVID-19. Read the full announcement by visiting the USCIS website.
LAUSD school closures
Los Angeles Unified is opening Grab & Go Food Centers, giving families 60 sites where they can pick up food for their children. The food centers will open beginning Wednesday, March 18, and will be staffed weekdays from 7 a.m. to 10 a.m.
The following Grab & Go Food Centers are located in the northeast San Fernando Valley:
- Byrd Middle School – Sun Valley
- East Valley Senior High School – North Hollywood
- San Fernando Senior High School -San Fernando/Sylmar
- Verdugo Hills High Senior School -Sunland/Tujunga
- Fulton College Preparatory School – Van Nuys
- Van Nuys Senior High School – Van Nuys
- Maclay Middle School, – Pacoima
- Panorama Senior High School, Panorama City
- Romer Middle School, North Hollywood
For a complete list, visit https://achieve.lausd.net/resources.
Although LAUSD classes are cancelled, students can still access educational programming through PBS SoCal, KLCS and KCET that includes digital resources that meet California’s state curriculum standards for at-home learning. Learn more by visiting KCET.
For additional information about COVID-19, please visit the Los Angeles County Department of Public Health’s website.
The novel coronavirus (COVID-19) has infected some residents in Los Angeles County who have traveled to China or other high-risk areas. A small number of cases of COVID-19 which may have resulted from community transmission have also appeared. Although we are starting to see more cases of COVID-19 in California, according to the Los Angeles County Department of Public Health, the immediate risk to the general public is still low.
If you or a family member have traveled to an area of high-risk for COVID-19, or you think you may have been exposed and have symptoms of respiratory illness, please call our call center to discuss your symptoms before visiting a health center. You can contact the call center in the San Fernando Valley at (818) 270-9777, or the call center in the Santa Clarita Valley at (661) 705-2040.
We do not offer COVID-19 testing at our health centers at this time. However, it is important that you call us before you arrive so that we can provide you with the best care and ensure the safety of other patients and staff.
As we continue to learn more about COVID-19, we encourage you to take precautions with common-sense practices that minimize the spread of germs and illness. The LA County Department of Public Health’s COVID-19 page is a useful resource and its detailed FAQ providing information about prevention and home care, is available to read in twelve languages.
Visit http://publichealth.lacounty.gov/media/Coronavirus/ for COVID-19 information.CoronavirusInfographicEnglish